Excellence in Customer Service

Sponsorship still available

This award is open to all businesses based in Lanarkshire that go above and beyond to offer excellence in customer service.

If your business can evidence:

• an outstanding commitment to customer service;
• an ability to meet and exceed customer expectations;
• a plan for continued success;
• an ambition to improve your customer service;and
• customer service is at the core of your business;

then this award is for you.

Lanarkshire’s Best New Business

Sponsored by Business Gateway

This award is for Lanarkshire businesses trading for less than three years as at application closing date with a strong trading performance over the last year, that can also demonstrate a high degree of ambition and potential for further growth in turnover, profit, and employment levels.

If your business can evidence:

• the business concept and your start up process,
• the actual business performance over the past year in terms of actual results to date;
• A well-researched business plan that outlines how you take advantage of market opportunities;
• An ambitious and well-defined vision for the future outlining your forecasts for business performance including sales, profits and employment levels.

then this award is for you.

Lanarkshire’s Innovation in Business Award

Sponsored by Commsworld

This category is looking for innovative initiatives that bring organisations closer to future proofing their business models.

This category is open to all businesses that have successfully developed innovative products, technologies or services; adapted an existing one for new markets, or have developed innovative business processes, models or ways of doing business.

Entrants will show a high degree of creativity and dynamism and will be exploring ways to exploit their innovation to its fullest potential.

The judges will be looking for evidence of:

• Creation of a new innovative product, process or service, or a new way of working or adaption of an existing development within the circular economy in the last three years.
• Clear written description of the development (layman’s terms as far as possible) and its background, including any details of protection obtained.
• Commercial relevance of the development and actual or projected commercial success, demonstrating how this initiative has helped future proof the business.

Lanarkshire’s Community Impact Award

Sponsored by Morgan Sindall 

This award is open to all Lanarkshire based businesses, whose primary objective is to achieve social and / or environmental benefit, making a positive impact on the local community. You must be aspiring to financial independence through trading.

If your business can evidence:

• how it has enhanced opportunities for local people living in Lanarkshire where your business operates,
• specific initiatives to improve the social, environmental, and economic outcomes of the community,
• the impact of your initatives on local people, place, product and service;
• a plan for sustainability, and
• an ambition to innovate.

then this award is for you.

Lanarkshire’s Green Business Award

Sponsorship still available

This category is for businesses that can demonstrate they are being proactive towards establishing sustainable, carbon neutral practices that are aligned to help achieve, or are on track to realise, the Scottish Government’s net zero emissions target of 2045.

This category is open to all businesses, irrespective of size or industry sector, that have or are successfully innovating and pivoting to develop either technologies, services, products, internal business operations or existing systems that serve to support meeting the net zero goal for the Lanarkshire region.

Businesses applying for this category can highlight solutions that have been actively implemented, or that are currently underway, which will help drive the objective of reducing emissions of all greenhouse gases.

A successful entrant will be able to demonstrate that they are actively improving and adding value to their business through sustainable practices. Judges will be looking for evidence of interventions to both internal operations and with product and/or service delivery/development.

Lanarkshire’s Best Food & Drink Business

Sponsored by DYW

This award is open to all Lanarkshire based businesses that manufacture or produce food and drink products. (Restaurants are encouraged to apply for other categories such as the Best New Product or Service Award or Customer Service Award or best business categories.)

If your business can evidence:

• high quality food and drink products;
• a contribution to local food and drink sector;
• an explanation of the market opportunity and financial results; and
• an ambition to improve your business products and performance;

then this award is for you.

Lanarkshire’s Apprentice of the Year

Sponsored by North Lanarkshire’s Working & South Lanarkshire Works

This award is open to all Lanarkshire businesses to nominate an outstanding Apprentice that the business is currently training or has been employed and recently completed their Apprenticeship within the last year.

An apprentice is defined as a member of your staff who is training while they earn, and is working towards a nationally recognised qualification.

If your business can nominate an outstanding apprentice who demonstrates some or all of the following:

• dedication and high level of skills;
• commitment to personal development;
• significant contribution to the business and / or sector; and
• has gone above or beyond the role

then this award is for you and your Apprentice.

Lanarkshire’s Best Business (0-10 employees)

Sponsored by Red Tree Business Suites at Clyde Gateway

This award is open to new and established Lanarkshire based businesses, and sole traders, with up to 10 employees.

If your business can evidence:

  • a strong performance record and team;
  • a plan for continued success;
  • how your business is different from your competitors;
  • strong relationships with customers and suppliers; and
  • an ambition to improve your business performance;

then this award is for you.

Lanarkshire’s Best Business (11-50 employees)

Sponsorship still available

This award is open to new and established Lanarkshire based businesses with between 11 and 50 employees.
If your business can evidence:

• a strong performance record and team;
• a plan for continued success;
• how your business is different from your competitors;
• strong relationships with customers and suppliers; and
• an ambition to improve your business performance;

then this award is for you.

Lanarkshire’s Best Business (51+ employees)

Sponsored by UKSE

This award is open to new and established Lanarkshire based businesses with 51 employees or more.

If your business can evidence:

• a strong performance record and team;
• a plan for continued success;
• how your business is different from your competitors;
• strong relationships with customers and suppliers; and
• an ambition to improve your business performance;

then this award is for you.